AgedCareAtlas

Respect - Masters Lodge

33 Jensen Dr, Urraween QLD 4655, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (31 reviews)

Type
Residential aged care
Nursing
24/7
  • respite
  • dementia
  • palliative

Respect Masters Lodge is a residential aged care home in Hervey Bay, Queensland, offering residential, respite, dementia care, and palliative care services alongside retirement living units. The facility features beautifully landscaped gardens and provides 24/7 registered nursing care with a warm, family-like environment. Accommodation includes single rooms with private ensuites, balconies, climate control, and nurse call systems. Residents have access to on-site amenities including a café, hairdressing salon, chapel, and a range of allied health services including physiotherapy, occupational therapy, speech pathology, podiatry, and dietetics. A vibrant activity programme features live music, karaoke, bingo, arts and crafts, minibus outings, and cognitive stimulation activities.

Amenities

  • hairdresser
  • cafe
  • garden
  • chapel
  • BBQ area
  • library
  • communal lounge
  • outdoor areas

Activities & lifestyle

  • music
  • bingo
  • art
  • bus outings

Allied health services

physio ot speech podiatry dietitian

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

/5

Compliance

4/5

Staffing

2/5

Quality measures

Care time delivered: 227 minutes per resident per day (target 222), of which 57 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

Other homes nearby

View all in Urraween →