AgedCareAtlas
Estia Health Hervey Bay — aged care facility

Estia Health Hervey Bay

6-8 Medical Pl, Urraween QLD 4655, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (50 reviews)

Type
Residential aged care
  • respite
  • dementia
  • palliative

Estia Health Hervey Bay is a stylishly decorated aged care home in Hervey Bay, Queensland with a relaxed coastal atmosphere. The experienced team provides residential care, short-term respite, and specialised dementia and palliative care services with comprehensive clinical and wellbeing support. The home features amenities including a beauty salon, theatre, fitness centre, library, multiple dining rooms, BBQ areas, and outdoor spaces. Private ensuite rooms with bay windows provide comfortable accommodation. Residents enjoy chef-prepared daily meals and coordinated lifestyle activities with a dedicated lifestyle manager.

Amenities

  • hairdresser
  • private dining
  • library
  • cinema
  • BBQ area
  • communal lounge
  • outdoor areas

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

1/5

Staffing

3/5

Quality measures

Care time delivered: 212 minutes per resident per day (target 216), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Single Room Private ensuite · Air conditioning · Built-in wardrobe · Bedside table · Adjustable single bed · Call bell · Television $590,000 $136.27 26 m²

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.

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