AgedCareAtlas

Bolton Clarke Baycrest, Hervey Bay - Retirement Living

99 Doolong Rd, Kawungan QLD 4655, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (50 reviews)

Type
Residential aged care

Bolton Clarke Baycrest is a pet-friendly retirement living community in Kawungan, Hervey Bay, positioned near the beach and shops with independent units and homes designed for safety, comfort, and accessibility. Residents enjoy amenities including a swimming pool and spa, BBQ and entertaining areas, gardens, regular community activities, and 24-hour emergency call services. Onsite residential aged care is available for those requiring higher levels of care. Bolton Clarke is a foundation member of the Retirement Living Code of Conduct, committed to industry best practice.

Amenities

  • pool
  • garden
  • BBQ area
  • outdoor areas

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 224 minutes per resident per day (target 210), of which 42 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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