AgedCareAtlas

Reflections on the Bay Retirement Village

73 Richard Charles Dr, Kawungan QLD 4655, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 5.0★ (7 reviews)

Type
Retirement living
Operator
not for profit

Reflections on the Bay is a boutique independent retirement living community in Kawungan, Hervey Bay, designed for over-65s seeking active, independent living with optional Ozcare support services nearby. The village features architecturally designed apartments and villas positioned in the heart of Kawungan, close to the esplanade, local cafés, shops, and health services. It is operated by Ozcare, a not-for-profit organisation affiliated with the St Vincent de Paul Society, emphasising connection, comfort, and the flexibility to access care when needed.

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

4/5

Compliance

2/5

Staffing

1/5

Quality measures

Care time delivered: 185 minutes per resident per day (target 208), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice to Remedy (NTR)

Fees

Fees not publicly disclosed by this provider.

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