BASSCARE Residential Aged Care - Faversham House
27 Shierlaw Ave, Canterbury VIC 3126, Australia
Google reviewers rate this 4.3★ (15 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Established
- 1957
- respite
- dementia
Faversham House is a residential aged care facility in Canterbury, Melbourne, operated by BASSCARE, a not-for-profit organisation established in 1957 in the Boroondara area. The facility offers private rooms and tranquil gardens in a warm, homelike setting designed to nurture independence and comfort. BASSCARE provides a continuum of care that includes residential, respite, and dementia support services across its Boroondara locations. The organisation emphasises personalised, dignity-centred care that evolves with residents' changing needs, supported by a team committed to compassion and connection.
Amenities
- ✓ garden
- ✓ communal lounge
Activities & lifestyle
- ✓ exercise classes
- ✓ art
- ✓ social events
- ✓ music
Cultural & language fit
- Languages
- English, Chinese
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
4/5
Staffing
3/5
Quality measures
Care time delivered: 214 minutes per resident per day (target 212), of which 57 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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