AgedCareAtlas
BASSCARE Residential Aged Care - Faversham House — aged care facility

BASSCARE Residential Aged Care - Faversham House

27 Shierlaw Ave, Canterbury VIC 3126, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (15 reviews)

Type
Residential aged care
Operator
not for profit
Established
1957
  • respite
  • dementia

Faversham House is a residential aged care facility in Canterbury, Melbourne, operated by BASSCARE, a not-for-profit organisation established in 1957 in the Boroondara area. The facility offers private rooms and tranquil gardens in a warm, homelike setting designed to nurture independence and comfort. BASSCARE provides a continuum of care that includes residential, respite, and dementia support services across its Boroondara locations. The organisation emphasises personalised, dignity-centred care that evolves with residents' changing needs, supported by a team committed to compassion and connection.

Amenities

  • garden
  • communal lounge

Activities & lifestyle

  • exercise classes
  • art
  • social events
  • music

Cultural & language fit

Languages
English, Chinese

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

4/5

Staffing

3/5

Quality measures

Care time delivered: 214 minutes per resident per day (target 212), of which 57 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

Other homes nearby

View all in Canterbury →