AgedCareAtlas
Arcare Aged Care Helensvale — aged care facility

Arcare Aged Care Helensvale

103 Lindfield Rd, Helensvale QLD 4212, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (12 reviews)

Type
Residential aged care
Operator
for profit
  • respite
  • dementia
  • palliative

Arcare Helensvale is a boutique residential aged care facility located at 103 Lindfield Road, Helensvale on Queensland's Gold Coast, offering 72 well-appointed suites filled with natural light and tropical garden surroundings. The facility provides residential, respite, dementia, and palliative care through a Relationship-First approach, with a compassionate team supporting residents to age in place as their needs evolve. Residents enjoy a range of amenities including a café, hair salon, theatre and worship room, private dining room, well-equipped gym, manicured gardens, and dedicated activity rooms. The peaceful location sits moments from Westfield Helensvale and offers easy access to Gold Coast beaches, parks, and nature reserves. Regular bus outings, cultural events, seasonal celebrations, and connections with local church groups foster an engaged community atmosphere.

Amenities

  • cafe
  • hairdresser
  • gym
  • cinema
  • garden
  • private dining
  • communal lounge
  • activity room

Activities & lifestyle

  • exercise classes
  • bus outings
  • cultural activities
  • social events

Cultural & language fit

Languages
English

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

5/5

Quality measures

Care time delivered: 229 minutes per resident per day (target 223), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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