AgedCareAtlas

Harbour Quays Aged Care

36 Compass Dr, Biggera Waters QLD 4216, Australia

★★★★★ 5/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (43 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia

Harbour Quays Aged Care is a premium luxury residential aged care facility located at 36 Compass Drive, Biggera Waters on the Gold Coast, Queensland, part of the Provectus Care Group. Expertly designed by Regional Design Studio with luxurious interiors by Paula Reardon Interior Design, the facility offers a boutique hotel atmosphere with fully furnished private and couples suites, each featuring patios or balconies and ensuites. The facility provides permanent residential care, respite care, and secure dementia-specific care, with registered nurses on duty 24 hours a day across all shifts. Residents enjoy premium amenities including a health club with heated swimming pool, gymnasium and spa bath, a day spa with beauty clinic, hair salon and nail technician, cinema, library, wine cellar, BBQ area, and landscaped courtyards and gardens. Small pets are welcomed to live with their owners, and the facility supports ageing in place, allowing residents to remain as their care needs increase.

Amenities

  • hairdresser
  • gym
  • pool
  • cinema
  • library
  • BBQ area
  • garden
  • outdoor areas
  • hydrotherapy

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

5/5

Residents' experience

5/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 237 minutes per resident per day (target 213), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.