AgedCareAtlas
Bupa Aged Care Runaway Bay — aged care facility

Bupa Aged Care Runaway Bay

376 Pine Ridge Rd, Runaway Bay QLD 4216, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.6★ (47 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Bupa Runaway Bay is a modern residential aged care home located at 376 Pine Ridge Road in Runaway Bay on the Gold Coast, Queensland, surrounded by nature reserves and parklands close to the beach and approximately one hour from Brisbane's CBD. The home provides residential, respite, dementia, and palliative care, including a secure dementia support community for residents with specialised needs. All private rooms are 19 sqm with ensuites, air conditioning, adjustable beds, and direct sliding-door access to landscaped courtyards. Communal facilities include a terrace café, sports bar, library, private dining room, parlour room, BBQ area, and raised garden beds tended by residents. The home achieved a 91% overall satisfaction score in the March 2026 Resident Experience Survey.

Amenities

  • cafe
  • garden
  • library
  • BBQ area
  • private dining
  • outdoor areas
  • communal lounge

Activities & lifestyle

  • music
  • exercise classes
  • social events
  • movie nights
  • cultural activities

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

1/5

Staffing

3/5

Quality measures

Care time delivered: 202 minutes per resident per day (target 218), of which 39 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.