AgedCareAtlas
Bupa Aged Care Ballina — aged care facility

Bupa Aged Care Ballina

148 N Creek Rd, Ballina NSW 2478, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (66 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Bupa Ballina is a residential aged care home situated in the seaside town of Ballina on the North Coast of NSW, offering residential, respite, dementia, and palliative care alongside its Sapphire services programme. The home includes a secure dementia support community for residents with specialised needs, and all rooms are private or companion-style with ensuites. Outdoor spaces include tropical landscaped gardens, a covered courtyard, and a BBQ area, while indoors residents enjoy communal dining rooms, activity rooms, a games room with pool table, a computer room, and a library. A registered nurse is available 24 hours a day, and a Wellness Hub connects residents with a Nurse Practitioner and a broader team of healthcare professionals. The home recorded a 94% overall satisfaction score in its March 2026 Resident Experience Survey.

Amenities

  • hairdresser
  • BBQ area
  • garden
  • library
  • private dining
  • outdoor areas
  • activity room
  • communal lounge

Activities & lifestyle

  • cultural activities
  • exercise classes
  • social events
  • movie nights

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

2/5

Quality measures

Care time delivered: 199 minutes per resident per day (target 213), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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