St Andrews Village Ballina
59 Bentinck St, Ballina NSW 2478, Australia
Google reviewers rate this 4.3★ (31 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Established
- 1983
- Nursing
- 24/7
- respite
- dementia
- palliative
This aged care provider offers residential, respite, dementia, and palliative care across its three facilities in Ballina and Byron Bay. The environment aims to feel like home, supporting individuality, dignity, and choice through a person-centred approach. Residents can enjoy regular outings on a custom-designed bus, and families can stay connected via the St Andrew's CONNECT app. The organisation is a not-for-profit, community-based provider, with one facility established in 1983 and a major redevelopment completed in 2007. The Byron Bay facilities encourage residents to participate in daily tasks like gardening and meal preparation.
Amenities
- ✓ garden
- ✓ courtyard
- ✓ cafe
- ✓ chapel
- ✓ library
- ✓ hairdresser
- ✓ cinema
- ✓ laundry
- ✓ bus
Activities & lifestyle
- ✓ outings
- ✓ gardening
- ✓ exercise
- ✓ cooking
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
4/5
Staffing
3/5
Quality measures
Care time delivered: 225 minutes per resident per day (target 214), of which 46 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Non-Compliance (NCN)
Fees
This provider publishes fee information on their website.
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