AgedCareAtlas
St Andrews Village Ballina — aged care facility

St Andrews Village Ballina

59 Bentinck St, Ballina NSW 2478, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (31 reviews)

Type
Residential aged care
Operator
not for profit
Established
1983
Nursing
24/7
  • respite
  • dementia
  • palliative

This aged care provider offers residential, respite, dementia, and palliative care across its three facilities in Ballina and Byron Bay. The environment aims to feel like home, supporting individuality, dignity, and choice through a person-centred approach. Residents can enjoy regular outings on a custom-designed bus, and families can stay connected via the St Andrew's CONNECT app. The organisation is a not-for-profit, community-based provider, with one facility established in 1983 and a major redevelopment completed in 2007. The Byron Bay facilities encourage residents to participate in daily tasks like gardening and meal preparation.

Amenities

  • garden
  • courtyard
  • cafe
  • chapel
  • library
  • hairdresser
  • cinema
  • laundry
  • bus

Activities & lifestyle

  • outings
  • gardening
  • exercise
  • cooking

Allied health services

physio ot speech podiatry dietitian other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

4/5

Staffing

3/5

Quality measures

Care time delivered: 225 minutes per resident per day (target 214), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

This provider publishes fee information on their website.

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