AgedCareAtlas
Benetas The Views at Heidelberg Aged Care Home — aged care facility

Benetas The Views at Heidelberg Aged Care Home

2/6 Lower Plenty Rd, Heidelberg VIC 3084, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.8★ (33 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Benetas The Views at Heidelberg is a 103-resident aged care home at 2/6 Lower Plenty Rd, Heidelberg VIC 3084, recognised as best practice under the National Aged Care Design Principles and Guidelines. The facility offers apartment-style living with private ensuite rooms featuring built-in cabinetry and air conditioning, with Deluxe rooms adding private balconies, and all apartments accessing a rooftop terrace with panoramic views of the Dandenong Ranges. A Registered Nurse is on duty at all times, and services include palliative care, respite care, and allied health support. Residents enjoy daily meals prepared by in-house chefs, a café (Chocolate Lilies Café), library, wellness centre, hairdressing salon, activity room, and vegetable garden. Classic room accommodation is priced at a $650,000 RAD or $141.75 per day DAP.

Amenities

  • hairdresser
  • cafe
  • gym
  • garden
  • cinema
  • library
  • communal lounge
  • activity room
  • outdoor areas

Activities & lifestyle

  • exercise classes
  • gardening
  • social events

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

4/5

Compliance

3/5

Staffing

4/5

Quality measures

Care time delivered: 217 minutes per resident per day (target 209), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice to Remedy (NTR)

Fees

This provider publishes fee information on their website.

RAD range: $650,000

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