AgedCareAtlas
Estia Health Heidelberg — aged care facility

Estia Health Heidelberg

413/415 Waterdale Rd, Heidelberg West VIC 3081, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (16 reviews)

Type
Residential aged care
Operator
for profit
  • respite
  • dementia
  • palliative

Estia Health Heidelberg West is a boutique aged care home located at 413-415 Waterdale Rd, Heidelberg West in northeast Melbourne, Victoria. The home offers residential, short-term respite, dementia, palliative, and emergency care services in a warm and welcoming community environment close to local shops, Northland Shopping Centre, and public transport. Residents enjoy elegant single rooms with ensuites, some with adjoining doors for couples and views over landscaped courtyards. The home features a cinema room, library, and a private dining room for special occasions, along with daily chef-prepared meals, cultural events, and fortnightly bus trips.

Amenities

  • cinema
  • library
  • private dining
  • garden
  • BBQ area

Activities & lifestyle

  • bus outings
  • social events
  • cultural activities

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

4/5

Staffing

3/5

Quality measures

Care time delivered: 230 minutes per resident per day (target 222), of which 50 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Requirement to Agree

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Single room Private ensuite · Air con · Wardrobe space · Air conditioning · Toiletries · Bedside table · Adjustable single bed · Lockable drawers $585,000 $135.11 14 m²

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.