AgedCareAtlas
Ascott Gardens Aged Care Facility - UPA — aged care facility

Ascott Gardens Aged Care Facility - UPA

83 Spring St, Orange NSW 2800, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (24 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia

Ascott Gardens is a 78-bed residential aged care facility located in the heart of Orange, NSW, operated by UPA of NSW Ltd, a Christian not-for-profit organisation. All residents have their own spacious private room with an ensuite, modern furniture, designer linen, reverse-cycle air-conditioning, phone, TV, and complimentary Wi-Fi. The facility provides 24-hour, seven-day nursing care with a registered nurse on duty at all times, and includes Poppy Cottage, a secure dementia wing with sensor monitoring for the highest level of supervision. Residents have access to a wide range of amenities through the co-located Synergy Active Ageing Centre, including a mini cinema, music room, art studio, and small gymnasium. Additional services include a lively social programme with regular bus outings, visiting hairdresser and beautician, and arranged podiatrist consultations.

Amenities

  • hairdresser
  • cinema
  • gym
  • activity room

Activities & lifestyle

  • music
  • art
  • bus outings
  • social events

Allied health services

podiatry

24/7 nursing on-site

Cultural & language fit

Languages
English
Affiliation
Christian

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

5/5

Staffing

2/5

Quality measures

Care time delivered: 243 minutes per resident per day (target 217), of which 51 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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