Ascott Gardens Aged Care Facility - UPA
83 Spring St, Orange NSW 2800, Australia
Run by UPA · 18 homes
Google reviewers rate this 4.3★ (24 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- respite
- dementia
Ascott Gardens is a 78-bed residential aged care facility located in the heart of Orange, NSW, operated by UPA of NSW Ltd, a Christian not-for-profit organisation. All residents have their own spacious private room with an ensuite, modern furniture, designer linen, reverse-cycle air-conditioning, phone, TV, and complimentary Wi-Fi. The facility provides 24-hour, seven-day nursing care with a registered nurse on duty at all times, and includes Poppy Cottage, a secure dementia wing with sensor monitoring for the highest level of supervision. Residents have access to a wide range of amenities through the co-located Synergy Active Ageing Centre, including a mini cinema, music room, art studio, and small gymnasium. Additional services include a lively social programme with regular bus outings, visiting hairdresser and beautician, and arranged podiatrist consultations.
Amenities
- ✓ hairdresser
- ✓ cinema
- ✓ gym
- ✓ activity room
Activities & lifestyle
- ✓ music
- ✓ art
- ✓ bus outings
- ✓ social events
Allied health services
✓ 24/7 nursing on-site
Cultural & language fit
- Languages
- English
- Affiliation
- Christian
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
5/5
Staffing
2/5
Quality measures
Care time delivered: 243 minutes per resident per day (target 217), of which 51 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Directions - To revise Plans for Continuous Improvements (PCI)
Fees
Fees not publicly disclosed by this provider.
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