AgedCareAtlas

Mercy Place Colac - Retirement Village

83-99 Queen St, Colac VIC 3250, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (1 reviews)

Type
Residential aged care
Operator
not for profit

Mercy Place Colac is a retirement village at 83-99 Queen Street in the central township of Colac, Victoria, operated by Mercy Health, a Catholic not-for-profit organisation founded by the Sisters of Mercy. It offers relaxed country living with independent living units, apartments and villas in a true village environment, close to shopping, entertainment, health professionals and pharmacies. A Mercy Place Colac residential aged care home is co-located on the same property, giving residents priority access to residential aged care should their needs change in the future. The village provides a varied range of social activities and is built around the organisation's Christian values of compassion, hospitality, respect, innovation, stewardship and teamwork.

Activities & lifestyle

  • social events

Cultural & language fit

Languages
English
Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 212 minutes per resident per day (target 217), of which 58 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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