AgedCareAtlas
Estia Health Willoughby — aged care facility

Estia Health Willoughby

202 Mowbray Rd, Willoughby NSW 2068, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.6★ (63 reviews)

Type
Residential aged care
  • respite
  • dementia
  • palliative

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This aged care home offers residential, respite, dementia, and palliative care in an elegant setting with art-deco styling, sweeping verandas, and landscaped gardens. Located in a leafy North Shore suburb, it's conveniently close to public transport and local shops. The lifestyle program is designed around individual interests, and a notable feature is the regular visits from school children who participate in activities. There is also a Memory Support Unit for residents needing additional support, along with an onsite hairdressing salon and a private dining room for family celebrations. The team focuses on clinical, social, and overall wellbeing, fostering a compassionate community.

Amenities

  • hairdresser
  • library
  • garden
  • private dining room
  • bbq area
  • computer room
  • tea coffee facilities
  • visitor parking

Activities & lifestyle

  • music therapy
  • gardening
  • exercise
  • art
  • cooking
  • outings
  • intergenerational programs
  • craft
  • bingo
  • aromatherapy
  • religious services
  • games

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

5/5

Quality measures

Care time delivered: 237 minutes per resident per day (target 234), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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