Estia Health Willoughby
202 Mowbray Rd, Willoughby NSW 2068, Australia
Google reviewers rate this 4.6★ (63 reviews)
- Type
- Residential aged care
- respite
- dementia
- palliative
This aged care home offers residential, respite, dementia, and palliative care in an elegant setting with art-deco styling, sweeping verandas, and landscaped gardens. Located in a leafy North Shore suburb, it's conveniently close to public transport and local shops. The lifestyle program is designed around individual interests, and a notable feature is the regular visits from school children who participate in activities. There is also a Memory Support Unit for residents needing additional support, along with an onsite hairdressing salon and a private dining room for family celebrations. The team focuses on clinical, social, and overall wellbeing, fostering a compassionate community.
Amenities
- ✓ hairdresser
- ✓ library
- ✓ garden
- ✓ private dining room
- ✓ bbq area
- ✓ computer room
- ✓ tea coffee facilities
- ✓ visitor parking
Activities & lifestyle
- ✓ music therapy
- ✓ gardening
- ✓ exercise
- ✓ art
- ✓ cooking
- ✓ outings
- ✓ intergenerational programs
- ✓ craft
- ✓ bingo
- ✓ aromatherapy
- ✓ religious services
- ✓ games
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
2/5
Staffing
5/5
Quality measures
Care time delivered: 237 minutes per resident per day (target 234), of which 43 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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