Bupa Aged Care Willoughby
71-79 Sydney St, Willoughby NSW 2068, Australia
Run by Bupa Aged Care · 57 homes
Google reviewers rate this 4.4★ (46 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
- respite
- dementia
- palliative
This modern care home offers residential, respite, dementia, and palliative care in a leafy Sydney suburb on the Lower North Shore. The atmosphere is welcoming, with tastefully decorated communal areas, cosy lounges featuring a piano, and extensive landscaped gardens with a BBQ area. Residents can enjoy a variety of activities, including cognitive exercises, community events, and special Intergenerational Programs designed to foster connections across generations. Rooms are private, each with an ensuite, and some include a separate living area or a balcony. The home is part of the larger Bupa network, providing a sense of established support.
Amenities
- ✓ bbq area
- ✓ courtyard
- ✓ hairdresser
- ✓ garden
- ✓ library
- ✓ lift
- ✓ on site kitchen
- ✓ on site laundry
- ✓ private dining room
- ✓ visitors parking
- ✓ lounge
- ✓ piano
Activities & lifestyle
- ✓ cultural activities
- ✓ spiritual activities
- ✓ puzzles
- ✓ exercise
- ✓ community events
- ✓ entertainment
- ✓ happy hour
- ✓ crafts
- ✓ movies
- ✓ intergenerational programs
- ✓ gardening
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
1/5
Staffing
4/5
Quality measures
Care time delivered: 200 minutes per resident per day (target 215), of which 37 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Non-Compliance (NCN)
Fees
Fees not publicly disclosed by this provider.
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