AgedCareAtlas
Bupa Aged Care Willoughby — aged care facility

Bupa Aged Care Willoughby

71-79 Sydney St, Willoughby NSW 2068, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (46 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

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This modern care home offers residential, respite, dementia, and palliative care in a leafy Sydney suburb on the Lower North Shore. The atmosphere is welcoming, with tastefully decorated communal areas, cosy lounges featuring a piano, and extensive landscaped gardens with a BBQ area. Residents can enjoy a variety of activities, including cognitive exercises, community events, and special Intergenerational Programs designed to foster connections across generations. Rooms are private, each with an ensuite, and some include a separate living area or a balcony. The home is part of the larger Bupa network, providing a sense of established support.

Amenities

  • bbq area
  • courtyard
  • hairdresser
  • garden
  • library
  • lift
  • on site kitchen
  • on site laundry
  • private dining room
  • visitors parking
  • lounge
  • piano

Activities & lifestyle

  • cultural activities
  • spiritual activities
  • puzzles
  • exercise
  • community events
  • entertainment
  • happy hour
  • crafts
  • movies
  • intergenerational programs
  • gardening

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

1/5

Staffing

4/5

Quality measures

Care time delivered: 200 minutes per resident per day (target 215), of which 37 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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