Willoughby Retirement Hostel
1 Warrah St, Chatswood NSW 2067, Australia
- Type
- Residential aged care
- Operator
- not for profit
- Established
- 1971
- respite
Willoughby Retirement Hostel is a boutique 26-studio-apartment residential aged care facility at 1 Warrah Street, Chatswood NSW, operated by the not-for-profit Willoughby Retirement Community Association (WRCA), a charity established in 1971 by Willoughby City Council. The hostel holds the maximum 5-star My Aged Care rating — currently the only 5-star rated aged care home in northern Sydney — and carries maximum 3-year accreditation through to February 2028. Each studio apartment features a large ensuite bathroom and balcony overlooking Muston Park or Scotts Creek, across four floors served by two lifts, with 40 government-funded residential care places including respite care of up to nine weeks per year. The facility employs 45 staff including 10 registered nurses, and offers on-site amenities such as a hairdressing salon, dining room, activity and games areas, library with large-print books, and regular visiting musicians and podiatrists. The maximum Refundable Accommodation Deposit (RAD) is $758,000; the broader campus also includes 52 independent-living self-care apartments for those seeking a less supported retirement lifestyle.
Amenities
- ✓ hairdresser
- ✓ garden
- ✓ library
- ✓ communal lounge
- ✓ activity room
- ✓ outdoor areas
- ✓ BBQ area
- ✓ private dining
Activities & lifestyle
- ✓ music
- ✓ bingo
- ✓ movie nights
- ✓ social events
Allied health services
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
5/5
Residents' experience
5/5
Compliance
5/5
Staffing
4/5
Quality measures
Care time delivered: 195 minutes per resident per day (target 178), of which 74 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
This provider publishes fee information on their website.
RAD range: up to $758,000
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