Felicity's Home Help & Support Services

Level 1/2-8 Lake St, Caroline Springs VIC 3023, Australia

Doctor Aged Care is a Melbourne-based specialist GP service that provides bulk-billed medical care to residents of aged care facilities across the city, rather than being a residential aged care facility itself. Founded by four GPs and now covering approximately 10% of nursing homes in Melbourne, the service sends vocationally registered, AHPRA-recognised doctors directly to residents in their aged care homes on a regular and urgent basis. The service includes falls prevention, memory assessments, comprehensive geriatric assessments, medication reviews, ACAS assessments, and coordination with allied health specialists including dietitians, physiotherapists, occupational therapists, and speech therapists. Bulk billing applies for Medicare and DVA card holders, with private fees for select non-clinical services. Operating hours are Monday to Friday 9 am–5 pm, with after-hours cover provided through an accredited deputising service.

2/16-56 Nicol Ave, Burnside VIC 3023, Australia

Westwood Nursing Home in Burnside in Melbourne's west provides residential nursing home care for elderly residents in the Caroline Springs and Burnside corridor of the outer western suburbs. The facility offers 24-hour nursing and personal care in a suburban setting within the growing Melton corridor, serving local families who wish to keep elderly relatives close to home in Melbourne's expanding west. Residents receive personalised care planning, allied health services, and lifestyle activities in a modern nursing home environment.

10/39 Eucumbene Dr, Ravenhall VIC 3023, Australia

Haisey Home Care is a government-approved Support at Home provider delivering in-home aged care services to older Australians across Melbourne, Sydney, and Brisbane, with offices in Ravenhall, Dandenong, Greenacre (NSW), and Archerfield (QLD). They operate under Australia's Support at Home program — which replaced Home Care Packages from 1 November 2025 — offering eight funding levels with quarterly budgets ranging from approximately $2,683 (Level 1) to $19,527 (Level 8). Services span personal care, nursing, domestic assistance, transport, companionship, dementia support, and gardening, alongside a comprehensive allied health offering including physiotherapy, occupational therapy, podiatry, speech pathology, dietitian, psychology, and music therapy. The provider emphasises culturally appropriate care, including an Aboriginal and Torres Strait Islander health worker service, and transparent pricing with a flat 10% care management fee and no hidden or exit fees. Care plans are personalised and reviewed regularly, with carers matched to participants based on personality, needs, and language compatibility.

10/39 Eucumbene Dr, Ravenhall VIC 3023, Australia

Care Made Easy is a registered Support at Home (home care) provider delivering in-home care services across Victoria and New South Wales, with offices in Ravenhall, Craigieburn, Fairfield and Grantham Farm. It is not a residential aged care home — it helps eligible Australians access government-funded care in their own homes, offering both provider-managed and self-managed options. Services include in-home nursing, personal care, allied health, domestic assistance, gardening, meal preparation, 24-hour care, respite, companionship and transport. The site publishes detailed Support at Home pricing, listing the eight funding classifications (from $10,731 to $78,106 per year) and individual service rates in line with the Aged Care Act 2024. Nursing services cover metro and surrounding suburbs of Melbourne and Brisbane.

38 Evergreen Ave, Albanvale VIC 3021, Australia

St Albans Community Care Unit in Albanvale in Melbourne's west is a community-based mental health or disability residential care unit providing supported accommodation and care for adults with mental health or complex needs in the Brimbank area. Community Care Units (CCUs) in Victoria are typically mental health residential facilities, not standard aged care, providing 24-hour support in a residential setting for people with severe mental illness. The unit serves the diverse and growing western suburbs community.

17 Amber Way, Taylors Hill VIC 3037, Australia

Centennial Living Taylors Hill is an independent living retirement village in Taylors Hill, Melbourne, operated by Centennial Living as part of their network of 11 villages across greater Melbourne. The village offers villa units and apartments designed for retirees seeking an active, community-focused lifestyle with a focus on safety and security. Amenities across the network include hobby gardens, BBQ areas, and bowling greens, with the broader Centennial Living offering encompassing gymnasiums, indoor heated pools, libraries, and arts and crafts rooms. Visiting health practitioners and nurses are available onsite, and a 24/7 emergency call system provides peace of mind for residents and their families. A lifestyle and well-being coordinator supports a range of fitness classes, social events, and wellness programmes throughout the community.