Francis of Assisi Home
2 Dupuy St, West Mackay QLD 4740, Australia
Google reviewers rate this 4.1★ (8 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- respite
- palliative
Francis of Assisi Home in West Mackay is a Catholic residential aged care facility operated by a religious order or Catholic not-for-profit in the Mackay region, providing faith-informed residential and palliative care for older adults in Queensland's sugarcane capital. The home's Franciscan name suggests a connection to the Franciscan order's tradition of compassionate service to the poor and vulnerable, with a spiritual approach to care informed by Catholic values of dignity, compassion, and community. West Mackay's position in the heart of the Pioneer Valley sugar industry provides a tropical Queensland setting close to Mackay's city services and the Pioneer River.
Amenities
- ✓ garden
- ✓ hairdresser
- ✓ chapel
- ✓ communal lounge
- ✓ library
Activities & lifestyle
- ✓ music therapy
- ✓ exercise classes
- ✓ social events
- ✓ art
- ✓ gardening
Allied health services
✓ 24/7 nursing on-site
Cultural & language fit
- Languages
- English
- Affiliation
- Catholic
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
1/5
Staffing
5/5
Quality measures
Care time delivered: 184 minutes per resident per day (target 207), of which 35 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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