AgedCareAtlas
VMCH Willowbrooke Aged Care Residence — aged care facility

VMCH Willowbrooke Aged Care Residence

9A Willow Rd, Upper Ferntree Gully VIC 3156, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.6★ (17 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia

VMCH Willowbrooke Aged Care Residence in Upper Ferntree Gully is a residential aged care facility operated by VMCH (Villa Maria Catholic Homes) in the Dandenong Ranges foothills in Melbourne's outer east. VMCH is one of Victoria's largest Catholic aged care and disability service providers, and Willowbrooke offers permanent and respite care in a peaceful leafy setting with views to the Dandenong Ranges. Residents enjoy a caring, faith-inspired environment with 24-hour nursing, allied health services, and lifestyle programmes that reflect Catholic values of dignity and compassion.

Amenities

  • garden
  • hairdresser
  • chapel
  • library

Activities & lifestyle

  • religious services
  • exercise classes
  • music therapy
  • social events
  • gardening
  • art

Allied health services

physio ot podiatry dietitian speech therapy

24/7 nursing on-site

Cultural & language fit

Languages
English, Italian, Greek, Polish
Cultural focus
Italian, Greek, Polish
Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

5/5

Residents' experience

5/5

Compliance

3/5

Staffing

2/5

Quality measures

Care time delivered: 211 minutes per resident per day (target 207), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.