AgedCareAtlas

Salem Aged Care

280 Hume St, South Toowoomba QLD 4350, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (7 reviews)

Type
Residential aged care
Operator
not for profit
Established
1935
Nursing
24/7
  • respite
  • dementia
  • palliative

Salem Aged Care is a not-for-profit residential aged care home run by Lutheran Services on tree-lined Hume Street in South Toowoomba, Queensland, and has been part of the Toowoomba community since 1935. It offers permanent residential care, respite, specialist memory and dementia support, and palliative care, with 24/7 registered nursing on site. Residents live in comfortable single rooms with shared or private ensuites (including couples rooms) and enjoy a recent vintage-inspired refurbishment featuring a games room, retro café, cinema, chapel and barbershop. Lifestyle offerings include visiting performers, arts and craft workshops, happy hours, high teas and destination bus outings. As part of the Lutheran Church of Australia Queensland District, the home reflects a Lutheran Christian identity while welcoming everyone.

Amenities

  • hairdresser
  • cafe
  • chapel
  • cinema
  • activity room
  • private dining

Activities & lifestyle

  • music
  • art
  • bus outings
  • social events

Allied health services

physio podiatry

24/7 nursing on-site

Cultural & language fit

Affiliation
Lutheran

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

5/5

Quality measures

Care time delivered: 205 minutes per resident per day (target 213), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.