AgedCareAtlas

Millhaven Lodge

54/64 Princes Hwy, Pakenham VIC 3810, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (53 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite

Millhaven Lodge is a not-for-profit aged care facility located in Pakenham, Victoria, providing 24/7 around-the-clock care to residents. The facility offers residential and respite care with a focus on integrated, responsive and individualised care through a balanced approach that promotes healthy mind, body and spirit. Staff provide cognitive therapy activities and focus on resident wellbeing, with clean and spacious facilities. The facility specialises in providing care that exceeds resident and family expectations during this important time in their lives.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

4/5

Compliance

5/5

Staffing

3/5

Quality measures

Care time delivered: 228 minutes per resident per day (target 207), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice to Remedy (NTR)

Fees

Fees not publicly disclosed by this provider.

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