AgedCareAtlas
Carrum Downs Aged Care - MACG — aged care facility

Carrum Downs Aged Care - MACG

80 William Rd, Carrum Downs VIC 3201, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (37 reviews)

Type
Residential aged care
Operator
for profit
Established
1995
Nursing
24/7
  • respite
  • dementia
  • palliative

Carrum Downs Aged Care is one of 11 homes operated by Medical & Aged Care Group (MACG), a family-owned aged care provider established in 1995 and based in Melbourne, Victoria. The home offers residential aged care, respite care (including short-term, long-term, emergency, and dementia respite), and palliative care in a homelike setting in Carrum Downs. MACG deliberately keeps bed numbers lower than the industry average to foster close-knit communities, with 24-hour qualified care teams ensuring resident safety and wellbeing at all times. Residents have access to allied health professionals, dietitian-approved meals cooked in-house, and a range of wellbeing and lifestyle programmes including music therapy, art therapy, tai chi, and exercise classes. All MACG homes are fully accredited by the Aged Care Quality and Safety Commission.

Amenities

  • garden
  • communal lounge
  • activity room

Activities & lifestyle

  • music therapy
  • art
  • exercise classes
  • gardening
  • cooking

Allied health services

physio dietitian other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 208 minutes per resident per day (target 224), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.