AgedCareAtlas

Mertome

30 Winifred Rd, Bayswater WA 6053, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (36 reviews)

Type
Residential aged care
Nursing
24/7
  • respite
  • palliative
  • dementia

Mertome is a residential aged care home in Western Australia operated by Hall & Prior, a family-owned provider with over 30 years of experience offering 24-hour nursing care. The home provides single or companion rooms with ensuite or shared bathroom facilities, and delivers residential, respite, palliative, and dementia-specific care with on-site allied health services including physiotherapy, occupational therapy, and speech pathology. Shared communal spaces include lounge and dining areas, activity rooms, and gardens. The facility features an active programme of cultural celebrations, music, arts and crafts, exercise classes, and social outings. Visitors are welcome at any time.

Amenities

  • communal lounge
  • activity room
  • garden
  • outdoor areas

Activities & lifestyle

  • music
  • art
  • bus outings
  • exercise classes
  • social events
  • cultural activities

Allied health services

physio ot speech podiatry

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 231 minutes per resident per day (target 229), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

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