AgedCareAtlas
Bupa Aged Care Cairns — aged care facility

Bupa Aged Care Cairns

52-59 Swallow St, Mooroobool QLD 4870, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (83 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Bupa Cairns is a residential aged care home located in the quiet suburb of Mooroobool, near Cairns CBD in Far North Queensland. The facility offers respite care, residential care, dementia care, and palliative care services with a specialised secure dementia support community. The home features modern amenities including air-conditioned lounges, dining areas, a private dining room, library, activity rooms, chapel, and beautiful landscaped gardens with outdoor shaded spaces. All rooms are privately ensuite with modern furnishings, adjustable beds, and 24-hour nurse call systems, with registered nurses available around the clock. The facility achieved a 99% overall satisfaction score from residents and their relatives in the latest survey.

Amenities

  • hairdresser
  • chapel
  • garden
  • library
  • communal lounge
  • activity room
  • private dining
  • outdoor areas

Activities & lifestyle

  • exercise classes
  • social events
  • movie nights
  • cultural activities

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

2/5

Quality measures

Care time delivered: 212 minutes per resident per day (target 219), of which 45 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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