AgedCareAtlas
Mercy Place Cairns (Bethlehem) — aged care facility

Mercy Place Cairns (Bethlehem)

257 Gatton St, Westcourt QLD 4870, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 2.8★ (6 reviews)

Type
Residential aged care
Operator
not for profit

Mercy Place Cairns (Bethlehem) is a residential aged care home located in Westcourt, Queensland, minutes from Cairns' tropical forests and vibrant city centre. Set within beautiful gardens, the home offers a welcoming community atmosphere with lifestyle activities organised by dedicated assistants, including arts and crafts, inter-generational programmes, and regular entertainment. Residents enjoy on-site amenities including a café and chapel for spiritual nourishment. Medical support includes an on-site physiotherapist and visiting health professionals. The facility also provides retirement living units for those seeking independent living within the precinct.

Amenities

  • cafe
  • chapel
  • garden

Activities & lifestyle

  • art
  • social events

Allied health services

physio other

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

4/5

Staffing

4/5

Quality measures

Care time delivered: 213 minutes per resident per day (target 211), of which 50 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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