AgedCareAtlas
Torbay Aged Care — aged care facility

Torbay Aged Care

43 Exeter St, Torquay QLD 4655, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.9★ (18 reviews)

Type
Residential aged care
  • dementia
  • palliative

Torbay Lifestyles & Care is a residential aged care facility located in Hervey Bay, Queensland, approximately one kilometre from Torquay Beach with convenient access to local shopping, cafes, and medical facilities. The organisation provides residential care, dementia-specific care, palliative care services, and an independent living village. Their philosophy emphasises enhancing physical, cognitive, and social wellbeing for residents through quality services, facilities, and dedicated staff.

Allied health services

other

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

5/5

Staffing

2/5

Quality measures

Care time delivered: 217 minutes per resident per day (target 203), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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