AgedCareAtlas
Malvern East Horizons Care Community — aged care facility

Malvern East Horizons Care Community

1A The Avenue, Malvern East VIC 3145, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (20 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Malvern East Horizons (formerly BlueCross Cresthaven) is a residential aged care community situated in the quiet, leafy suburb of Malvern East, Melbourne, operated by Opal HealthCare. The community offers residential aged care, respite, dementia, and palliative care, with registered nurses providing around-the-clock support. Room options range from Classic singles (24–30 m²) to large Premium Suites (41–50 m²), all with ensuites, and Refundable Accommodation Deposits from $900,000 to $1,600,000. Residents enjoy an on-site café, library, and gardens, with a programme of activities including gardening, cooking, art, music, and social outings. The community reports a 94.7% customer satisfaction rating based on 87 survey responses.

Amenities

  • cafe
  • library
  • garden
  • communal lounge

Activities & lifestyle

  • gardening
  • cooking
  • art
  • music
  • bus outings

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

4/5

Compliance

/5

Staffing

3/5

Quality measures

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

RAD range: $900,000 – $1,600,000