AgedCareAtlas
Heathcote Health Service — aged care facility

Heathcote Health Service

39 Hospital St, Heathcote VIC 3523, Australia

★★★★★ 5/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 2.8★ (22 reviews)

Type
Residential aged care
Operator
government

Heathcote Health Service is a government-run health facility in Heathcote, Victoria, offering residential aged care alongside acute care, urgent care, and community health services. The facility operates 24 hours daily and is located at 39 Hospital Street in Heathcote VIC 3523. The service works with partner organisations including The Royal Flying Doctors and provides visiting health professionals. Specific details about aged care programmes, room types, and amenities were not publicly detailed on the website.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

5/5

Residents' experience

5/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 312 minutes per resident per day (target 219), of which 81 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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