Preferred Care

Preferred Care is a nurse-owned and nurse-led nursing agency operating across South East and Rural Queensland, New South Wales, and Victoria. Founded by Registered Nurse Candice Thompson and her husband Luke, it is a family-owned business that supplies registered nurses, enrolled nurses, AINs, and personal care workers to aged care facilities, hospitals, and community healthcare settings. The agency is not a residential aged care facility — it provides staffing and workforce solutions to healthcare providers rather than direct care to residents. Preferred Care operates an online portal and members app for shift booking and allocation, and pays above the national award rate to attract skilled staff.