AgedCareAtlas
Bupa Aged Care Merrimac — aged care facility

Bupa Aged Care Merrimac

3-5 Glenhaven Ct, Merrimac QLD 4226, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.7★ (33 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Bupa Merrimac is a residential aged care facility located in Merrimac on the Gold Coast, Queensland, situated close to Robina Town Shopping Centre and local hospitals. The home provides residential care, respite care, palliative care, and dementia care, with a registered nurse on site 24 hours a day. All rooms are private with ensuite bathrooms, ranging from 12 to 14 square metres, with some offering direct access to an outdoor terrace or patio. Residents enjoy landscaped gardens, communal spaces, activity rooms, and popular alfresco dining areas, supported by a lifestyle programme that includes cultural activities, exercise sessions, community events, and movies. The facility recorded a 93% overall satisfaction score in the March 2026 Resident Experience Survey.

Amenities

  • hairdresser
  • garden
  • outdoor areas
  • communal lounge
  • activity room

Activities & lifestyle

  • cultural activities
  • exercise classes
  • movie nights
  • social events

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

1/5

Staffing

1/5

Quality measures

Care time delivered: 203 minutes per resident per day (target 222), of which 40 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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