AgedCareAtlas

Palm Lake Care Deception Bay

42-46 Bay Ave, Deception Bay QLD 4508, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.5★ (11 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • palliative

Palm Lake Care Deception Bay is a beachside aged care community in Queensland caring for 80 residents in private, spacious 30m² suites with modern ensuites. The facility is family-owned and operated with over four decades of local experience, offering 24/7 residential, respite, and palliative care services. Residents enjoy luxury amenities including a movie theatre, on-site hairdresser and café, grand piano, library, and outdoor entertainment areas with BBQ, supported by a lifestyle team that arranges regular entertainment, outings, and activities.

Amenities

  • hairdresser
  • cafe
  • garden
  • cinema
  • library
  • BBQ area
  • communal lounge
  • private dining
  • outdoor areas

Activities & lifestyle

  • music
  • dance
  • bus outings
  • social events
  • movie nights

Allied health services

physio ot speech

24/7 nursing on-site

Cultural & language fit

Languages
English

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

3/5

Compliance

5/5

Staffing

2/5

Quality measures

Care time delivered: 232 minutes per resident per day (target 209), of which 51 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Decision to impose Sanction (Sanction)

Fees

Fees not publicly disclosed by this provider.