Palm Lake Care Deception Bay
42-46 Bay Ave, Deception Bay QLD 4508, Australia
Run by Palm Lake Care Operations · 7 homes
Google reviewers rate this 3.5★ (11 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
- respite
- palliative
Palm Lake Care Deception Bay is a beachside aged care community in Queensland caring for 80 residents in private, spacious 30m² suites with modern ensuites. The facility is family-owned and operated with over four decades of local experience, offering 24/7 residential, respite, and palliative care services. Residents enjoy luxury amenities including a movie theatre, on-site hairdresser and café, grand piano, library, and outdoor entertainment areas with BBQ, supported by a lifestyle team that arranges regular entertainment, outings, and activities.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ garden
- ✓ cinema
- ✓ library
- ✓ BBQ area
- ✓ communal lounge
- ✓ private dining
- ✓ outdoor areas
Activities & lifestyle
- ✓ music
- ✓ dance
- ✓ bus outings
- ✓ social events
- ✓ movie nights
Allied health services
✓ 24/7 nursing on-site
Cultural & language fit
- Languages
- English
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
3/5
Compliance
5/5
Staffing
2/5
Quality measures
Care time delivered: 232 minutes per resident per day (target 209), of which 51 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Decision to impose Sanction (Sanction)
Fees
Fees not publicly disclosed by this provider.
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