Bolton Clarke, The Ashley, Reservoir - Residential Aged Care
17-21 Ashley St, Reservoir VIC 3073, Australia
Run by Bolton Clarke · 87 homes
Google reviewers rate this 4.3★ (18 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- respite
- dementia
The Ashley is a Bolton Clarke residential aged care home located at 17-21 Ashley St, Reservoir VIC 3073. The home provides high-quality individualised care in a friendly, secure and comfortable environment, with a registered nurse on duty 24/7. Care options include permanent residential aged care, specialist dementia care, and respite care. Bolton Clarke is one of Australia's largest not-for-profit aged care providers, and The Ashley reflects their broader commitment to positive ageing and wellbeing. The facility's multilingual website interface — covering Arabic, Chinese, Croatian, Greek, Hindi, Italian, Macedonian, Polish, Russian, and Vietnamese — indicates strong support for culturally and linguistically diverse residents.
Cultural & language fit
- Languages
- English, Arabic, Chinese, Croatian, Greek, Hindi, Italian, Macedonian, Polish, Russian, Vietnamese
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
4/5
Compliance
4/5
Staffing
3/5
Quality measures
Care time delivered: 231 minutes per resident per day (target 216), of which 48 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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