AgedCareAtlas
Southern Cross Care Cootamundra Residential Aged Care — aged care facility

Southern Cross Care Cootamundra Residential Aged Care

14 Scott Ave, Cootamundra NSW 2590, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia
  • palliative

Southern Cross Care Cootamundra Residential Aged Care is a 55-unit facility located at 14 Scott Avenue in a quiet residential cul-de-sac in Cootamundra NSW, operated by Southern Cross Care (NSW & ACT). It offers private single suites with ensuite bathrooms, air conditioning, and garden views, designed to feel like home with personal furnishings. The facility provides round-the-clock care staff and nursing, with a comprehensive range of services including dementia care, palliative care, physiotherapy, podiatry, speech therapy, and occupational therapy. Amenities include a café, library, activity and recreation rooms, courtyards, garden, and a hair and beauty salon. A fees and charges document is available for download from the facility's website.

Amenities

  • ✓ hairdresser
  • ✓ cafe
  • ✓ garden
  • ✓ library
  • ✓ communal lounge
  • ✓ activity room
  • ✓ outdoor areas

Activities & lifestyle

  • ✓ music
  • ✓ music therapy
  • ✓ exercise classes
  • ✓ art
  • ✓ bus outings
  • ✓ social events
  • ✓ bingo
  • ✓ cultural activities
  • ✓ reminiscence therapy

Allied health services

physio podiatry speech ot

✓ 24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

4/5

Staffing

4/5

Quality measures

Care time delivered: 216 minutes per resident per day (target 213), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

This provider publishes fee information on their website.

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Adina Care Cootamundra (formerly Cootamundra Nursing Home)

<1 km away

121 MacKay St, Cootamundra NSW 2590, Australia

Adina Care is a community-owned not-for-profit residential aged care facility located in Cootamundra, NSW, formerly known as Cootamundra Nursing Home before rebranding in October 2020. The facility offers residential aged care, respite care, palliative care, and dementia care for members of the Cootamundra community and surrounding areas. Adina Care is closely connected to Adina Court, an adjacent independent living village. The organisation places a strong emphasis on empowerment, belonging, respect, and dignity, with residents at the centre of everything they do.

Residential aged care respite dementia palliative

★★★☆☆

not for profit