AgedCareAtlas
RFBI Glen Innes Masonic Village — aged care facility

RFBI Glen Innes Masonic Village

175 Lambeth St, Glen Innes NSW 2370, Australia

Run by RFBI · 21 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.7★ (10 reviews)

Type
Residential aged care
Operator
not for profit
Established
1880
Nursing
24/7
  • respite
  • dementia
  • palliative

This provider offers residential care with 24/7 support, aiming to provide a secure and comfortable lifestyle for residents. They also offer independent retirement living options and in-home assistance across New South Wales and ACT. The organisation, established in 1880 as the Royal Freemasons' Benevolent Institution, has a long history of assisting older community members. They focus on a holistic approach to care, encouraging participation in social and creative activities like painting sessions and community events. This fosters a vibrant and engaging environment for residents.

Amenities

  • ✓ lounge

Activities & lifestyle

  • ✓ art
  • ✓ outings

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

1/5

Staffing

5/5

Quality measures

Care time delivered: 196 minutes per resident per day (target 204), of which 35 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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This home offers residential care, including a memory support unit, in a friendly, country setting just outside Glen Innes town centre. Residents can enjoy a warm and caring environment with a focus on an active lifestyle. Distinctive features include regular visits from local Celtic societies and bands, as well as the Masonic Ladies and the RSL sub-branch, reflecting the town's community ties. The facility, which has 62 single rooms, provides a bus for regular outings to local shops, movies, and excursions to nearby towns, alongside a variety of on-site activities and an on-site chapel.

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This family-owned aged care home in Glen Innes, NSW, offers residential, respite, palliative, and dementia care for up to 75 residents. The environment is open, airy, and filled with natural light, featuring many communal areas and garden access, following a major refurbishment in 2020/21 that preserved heritage features. Care is focused on the individual, with an emphasis on respect, enhancing quality of life, and transparency. Residents can enjoy a varied activities program, including bus excursions and outdoor pursuits, and those living with dementia are integrated into the main community rather than a separate area.

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24/7 nursing

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Google 3.0 ★

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