AgedCareAtlas

UnitingSA West Lakes Aged Care

1 Charles St, West Lakes SA 5021, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (57 reviews)

Type
Residential aged care
Operator
not for profit
  • respite

West Lakes Aged Care is a residential aged care facility operated by UnitingSA, a not-for-profit aged care provider based in Adelaide with over 70 years of industry experience. The facility is part of UnitingSA's network of welcoming residential communities throughout Adelaide. As a non-profit organisation, UnitingSA is committed to ensuring all residents live their best life, no matter their circumstances or background, and provides tailored support for older people from diverse cultures. Respite care services are also available through UnitingSA's comprehensive aged care offerings.

Cultural & language fit

Affiliation
Uniting

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 225 minutes per resident per day (target 221), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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