AgedCareAtlas
Melrose Village — aged care facility

Melrose Village

123-157 Bungaree Rd, Pendle Hill NSW 2145, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (6 reviews)

Type
Residential aged care
Operator
not for profit

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Melrose Village is a retirement village operated by UPA of NSW Ltd (United Protestant Association), set in 3.2 hectares of beautifully landscaped gardens in Pendle Hill, western Sydney. The village comprises 38 fully refurbished two-bedroom units with open plan living, modern kitchens with stainless steel appliances, balconies, built-in wardrobes, and 24-hour emergency call buttons. Residents enjoy independence and privacy while participating in social and recreational activities including craft, bingo, shuffleboard, weekly shopping trips, and regular bus outings to destinations such as Watsons Bay, Manly, and the Central Coast. A separate residential aged care facility with a dementia-specific unit, Melrose Lodge, is also located on-site and operated by UPA. The village is close to shops, trains, buses, and major motorways including the M2, M4, and M7.

Amenities

  • garden
  • outdoor areas

Activities & lifestyle

  • art
  • bingo
  • bus outings
  • social events

Cultural & language fit

Affiliation
Christian

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 238 minutes per resident per day (target 226), of which 58 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.