Mercy Place Mentone
101-103 Collins St, Mentone VIC 3194, Australia
Google reviewers rate this 5.0★ (1 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- respite
- dementia
Mercy Place Mentone is an eco-friendly, sustainably designed 128-bed aged care home located in the bayside suburb of Mentone, Melbourne. Operated by Mercy Health, a Catholic not-for-profit organisation founded by the Sisters of Mercy, the home provides residential care, dementia-specific care, and respite care when rooms are available. The facility offers the Mercy Moves Wellness Program, a dedicated service supporting residents' strength, mobility, and recovery. Care is delivered by a warm, multicultural team with a focus on residents' physical, social, emotional, and spiritual wellbeing. Mercy Health has been providing aged care for almost two decades, with 30 homes across Victoria, New South Wales, Queensland, and Western Australia.
Allied health services
Cultural & language fit
- Affiliation
- Catholic
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
4/5
Compliance
3/5
Staffing
3/5
Quality measures
Care time delivered: 219 minutes per resident per day (target 209), of which 45 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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