Lifeview Willow Wood
135 Duff St, Cranbourne VIC 3977, Australia
Google reviewers rate this 4.3★ (49 reviews)
- Type
- Residential aged care
- Nursing
- 24/7
- dementia
- palliative
Willow Wood is a residential aged care home located in Cranbourne, Victoria, offering residential, dementia and palliative care in a warm, welcoming environment with 24/7 registered nursing. The facility features the award-winning Home2Home small house model of care, where multi-skilled staff work with the same group of residents to build meaningful relationships and continuity of care. Rooms are single with en suite bathrooms, and residents have access to amenities including landscaped gardens, on-site café, theatre, hairdresser, wellness centre, library and putting green. The facility emphasises independence, choice and wellness, with a busy program of activities including daily exercises, social events, weekly bus outings and special themed celebrations. Residents are encouraged to personalise their rooms and participate in the Magic Moments program, which helps fulfil individual wishes and enhance quality of life.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ gym
- ✓ garden
- ✓ cinema
- ✓ library
- ✓ outdoor areas
Activities & lifestyle
- ✓ exercise classes
- ✓ bus outings
- ✓ social events
- ✓ cultural activities
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
2/5
Staffing
3/5
Quality measures
Care time delivered: 217 minutes per resident per day (target 217), of which 43 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
This provider publishes fee information on their website.
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