Southern Cross Care Reynolds Court Residential Care
Hostel/7 Bias Ave, Bateau Bay NSW 2261, Australia
Run by Southern Cross Care (NSW & ACT) · 26 homes
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- dementia
- palliative
This aged care home in Bateau Bay offers residential care, including support for dementia and palliative needs, within a tranquil setting on extensive grounds. Residents enjoy private single suites with ensuite bathrooms and garden views, designed for comfort and privacy. The atmosphere is warm and community-focused, with staff striving to create a welcoming environment where friendships can easily form. A varied schedule of activities and social events, including pet therapy, helps ensure residents remain engaged and entertained. Operated by Southern Cross Care, a not-for-profit organisation, the home is conveniently located near local shops and the beach.
Amenities
- ✓ activity room
- ✓ barbeque area
- ✓ chapel
- ✓ community hall
- ✓ courtyard
- ✓ dining room
- ✓ lounge room
- ✓ recreation room
- ✓ hairdresser
Activities & lifestyle
- ✓ music therapy
- ✓ exercise
- ✓ art
- ✓ outings
- ✓ social events
- ✓ games
- ✓ pet therapy
- ✓ cultural activities
- ✓ spiritual activities
- ✓ memory enhancing activities
- ✓ armchair travel
- ✓ sing alongs
- ✓ sensory activities
- ✓ individual programs
- ✓ entertainment
- ✓ hydrotherapy
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
3/5
Staffing
4/5
Quality measures
Care time delivered: 206 minutes per resident per day (target 202), of which 43 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Directions - To revise Plans for Continuous Improvements (PCI)
Fees
Fees not publicly disclosed by this provider.
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