AgedCareAtlas
Southern Cross Care Reynolds Court Residential Care — aged care facility

Southern Cross Care Reynolds Court Residential Care

Hostel/7 Bias Ave, Bateau Bay NSW 2261, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia
  • palliative

This aged care home in Bateau Bay offers residential care, including support for dementia and palliative needs, within a tranquil setting on extensive grounds. Residents enjoy private single suites with ensuite bathrooms and garden views, designed for comfort and privacy. The atmosphere is warm and community-focused, with staff striving to create a welcoming environment where friendships can easily form. A varied schedule of activities and social events, including pet therapy, helps ensure residents remain engaged and entertained. Operated by Southern Cross Care, a not-for-profit organisation, the home is conveniently located near local shops and the beach.

Amenities

  • activity room
  • barbeque area
  • chapel
  • community hall
  • courtyard
  • dining room
  • lounge room
  • recreation room
  • hairdresser

Activities & lifestyle

  • music therapy
  • exercise
  • art
  • outings
  • social events
  • games
  • pet therapy
  • cultural activities
  • spiritual activities
  • memory enhancing activities
  • armchair travel
  • sing alongs
  • sensory activities
  • individual programs
  • entertainment
  • hydrotherapy

Allied health services

physio podiatry speech ot other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

4/5

Quality measures

Care time delivered: 206 minutes per resident per day (target 202), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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