AgedCareAtlas
Preston Hilltop Care Community — aged care facility

Preston Hilltop Care Community

17/7 Montague St, Preston VIC 3072, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (25 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Preston Hilltop Care Community is located at 7-17 Montague Street in Preston, Melbourne, housed in a beautifully restored 19th-century heritage building with marble fireplaces, ornate crown mouldings, and a modern extension offering contemporary rooms. The facility provides residential aged care, respite, dementia, and palliative care, supported by registered nurses on-site 24/7 and access to allied health services including physiotherapy. Accommodation options include classic, premium, and standard single rooms with ensuites (RADs from $550,000–$675,000) as well as companion rooms ($425,000 RAD). Residents enjoy a library, multimedia room, hair and beauty salon, activity room with billiards, landscaped courtyards, and a private dining room. The community reports a 98.5% customer satisfaction rate from 69 survey responses and is operated by Opal HealthCare (formerly BlueCross Hilltop).

Amenities

  • ✓ hairdresser
  • ✓ library
  • ✓ activity room
  • ✓ private dining
  • ✓ outdoor areas
  • ✓ garden
  • ✓ cinema

Activities & lifestyle

  • ✓ music
  • ✓ art
  • ✓ cultural activities
  • ✓ social events

Allied health services

physio

✓ 24/7 nursing on-site

Cultural & language fit

Languages
English

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

4/5

Compliance

—/5

Staffing

3/5

Quality measures

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

RAD range: $425,000 – $675,000

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