AgedCareAtlas

Sunhaven Hostel

10/14 Kneipp St, Ashford NSW 2361, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 5.0★ (2 reviews)

Type
Residential aged care
Operator
not for profit
  • respite

Sunhaven Hostel is a small residential aged care hostel in Ashford, a tiny rural township on the Macintyre River near the Queensland border in northern NSW. Sunhaven provides low-level residential hostel-care for elderly residents of the Ashford district and the broader Inverell and Macintyre region, offering an essential service that prevents rural elders from having to relocate far from their homes and communities. The facility's small scale allows for a homely, personalised approach to care.

Amenities

  • garden
  • lounge

Activities & lifestyle

  • social activities

Allied health services

physio

Cultural & language fit

Languages
English

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

5/5

Residents' experience

5/5

Compliance

2/5

Staffing

5/5

Quality measures

Care time delivered: 223 minutes per resident per day (target 205), of which 36 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.