AgedCareAtlas
Mercy Place Dandenong — aged care facility

Mercy Place Dandenong

82 McCrae St, Dandenong VIC 3175, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.2★ (63 reviews)

Type
Residential aged care
Operator
not for profit
  • dementia

Mercy Place Dandenong is a contemporary residential aged care home located at 82 McCrae Street, Dandenong, VIC 3175, operated by Mercy Health — a Catholic not-for-profit organisation founded by the Sisters of Mercy. The facility is known for its warm, family-like atmosphere and welcomes residents of all cultures and religions, with a strong focus on community connections. It is situated close to Dandenong's main street, placing theatre, shops, restaurants, and cultural centres within easy walking distance. The home offers cosy lounges and beautiful courtyards for entertaining family and friends, alongside an extensive programme of lifestyle activities. Available services include allied health, dementia care, dental, eye health, and dietitian-curated meals.

Amenities

  • hairdresser
  • garden
  • communal lounge
  • outdoor areas

Allied health services

dietitian other

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 217 minutes per resident per day (target 216), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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