AgedCareAtlas

New Auckland Place Aged Care Residence

18 Wicks St, New Auckland QLD 4680, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.7★ (37 reviews)

Type
Residential aged care
Nursing
24/7
  • respite

New Auckland Place is a modern residential aged care facility in New Auckland, Queensland offering 24-hour nursing care in fully private rooms with ensuite bathrooms. The facility features contemporary amenities including an onsite café, hairdressing salon, activities room, theatre, and landscaped grounds. The nursing team is available onsite 365 days a year to deliver compassionate, first-class care. The home provides both residential nursing care and respite care services (up to 63 days per year). Activities and lifestyle programmes run five days a week, complemented by an onsite kitchen serving fresh, daily-prepared meals.

Amenities

  • hairdresser
  • cafe
  • private dining
  • activity room
  • theatre
  • outdoor areas

Activities & lifestyle

  • social events

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 207 minutes per resident per day (target 196), of which 40 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.