AgedCareAtlas

Respect - Emerald Avalon

126 Borilla St, Emerald QLD 4720, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.2★ (20 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Emerald Avalon is a newly updated residential aged care home located in Emerald, Queensland, on a quiet street just five minutes from shops and local services. The facility offers residential care, respite care, palliative care, and dementia care, along with retirement living units. All rooms have been freshly refurbished and feature light-filled spaces with local artwork, air conditioning, TV, and nurse call systems; many open directly onto peaceful garden areas or communal lounges. With a registered nurse rostered 24/7, a friendly and experienced team, and a full calendar of activities including arts and crafts, bingo, movies, and an exercise programme tailored by an exercise physiologist, Emerald Avalon creates a welcoming environment where residents can enjoy both community connection and quiet moments.

Amenities

  • ✓ hairdresser
  • ✓ cafe
  • ✓ chapel
  • ✓ garden
  • ✓ library
  • ✓ communal lounge

Activities & lifestyle

  • ✓ art
  • ✓ bingo
  • ✓ movie nights
  • ✓ exercise classes
  • ✓ social events
  • ✓ cultural activities

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

—/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 205 minutes per resident per day (target 214), of which 50 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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Google 3.7 ★