AgedCareAtlas
St Andrew's George's Cottages — aged care facility

St Andrew's George's Cottages

29-33 Marvell St, Byron Bay NSW 2481, Australia

Run by St Andrew's Village Ballina · 3 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
not for profit
  • dementia
  • palliative

St Andrew's is a community-based, not-for-profit aged care organisation headquartered at 59 Bentinck Street, Ballina, NSW, offering residential aged care, retirement living, dementia care, and palliative care. The organisation is governed by a community board and follows a person-centred philosophy that prioritises each resident's dignity, independence, and individuality. A standout feature is the Physio Active program — a physiotherapy-led Reablement and Wellness Program with a dedicated studio for supervised strength, balance, and mobility training. A volunteer therapy dog named Honey visits residents three times a week, providing emotional connection particularly for those living with dementia. Fee information including a fee calculator is available on the website, with transparency about the components of accommodation and care costs.

Amenities

  • ✓ gym
  • ✓ activity room

Allied health services

physio

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

4/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 196 minutes per resident per day (target 160), of which 53 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

This provider publishes fee information on their website.

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