AgedCareAtlas

Alton Lodge

549-551 Freemans Dr, Cooranbong NSW 2265, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.4★ (10 reviews)

Type
Residential aged care
Operator
not for profit
Established
1960
Nursing
24/7
  • respite
  • dementia

This not-for-profit organisation operates several aged care homes and retirement communities across northern New South Wales, offering a range of support from basic assistance to round-the-clock care for complex needs, including dementia. You'll find a warm, supportive, and respectful community environment, where care is person-centred and based on Christian principles, though all beliefs are welcomed and respected. Residents benefit from personalised care plans developed by a multidisciplinary team, freshly cooked meals, and access to beautiful outdoor spaces. The organisation has a long history, evolving from a health retreat in the late 1800s to its current form, providing care for over 1,200 people. They also offer regular social bus outings and 24-hour snack stations.

Amenities

  • garden
  • snack station

Activities & lifestyle

  • outings

Allied health services

physio other

24/7 nursing on-site

Cultural & language fit

Affiliation
Seventh-day Adventist

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

5/5

Quality measures

Care time delivered: 224 minutes per resident per day (target 215), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

This provider publishes fee information on their website.

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