Google reviewers rate this 4.1★ (7 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Established
- 1963
- Nursing
- 24/7
- dementia
Sundale Ltd is a not-for-profit aged care provider operating multiple residential facilities, retirement villages, and in-home care services across Queensland since 1963. The organisation operates communities at Palmwoods, Nambour, Burnside, Coolum Waters, Kilcoy and Boyne Island, providing 24/7 residential care with a specialist 28-bed dementia support unit at Palmwoods. Sundale emphasises personalised care, community connection, and respect for individual choice across its service portfolio.
Amenities
- ✓ hairdresser
- ✓ garden
Activities & lifestyle
- ✓ music
- ✓ social events
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
4/5
Staffing
3/5
Quality measures
Care time delivered: 208 minutes per resident per day (target 208), of which 52 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
This provider publishes fee information on their website.
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