AgedCareAtlas
Southern Cross Care Tenison Residential Aged Care — aged care facility

Southern Cross Care Tenison Residential Aged Care

19 Upper Sterne St, Goulburn NSW 2580, Australia

★★★★★ 5/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia
  • palliative

Tenison Residential Care is a 30-suite aged care home operated by Southern Cross Care (NSW & ACT), located at 19 Upper Sterne Street in Goulburn, NSW. The facility offers private single suites with ensuite bathrooms and garden or rural views, designed to deliver comfort, convenience, and privacy. Care staff are on-site 24 hours a day, seven days a week, supported by registered and enrolled nurses, allied health professionals, and specialist medical services including geriatricians and mental health advisors. The home provides dementia care and palliative and end-of-life care alongside a comprehensive range of lifestyle activities and hotel-style services such as catering, laundry, and a hair and beauty salon. Situated in a quiet residential street approximately 200 metres from a bus stop, the home is within easy reach of Goulburn's shops, cafés, and the Goulburn Base Hospital.

Amenities

  • hairdresser
  • chapel
  • garden
  • activity room
  • communal lounge
  • outdoor areas
  • private dining

Activities & lifestyle

  • art
  • bingo
  • bus outings
  • exercise classes
  • music therapy
  • music
  • social events
  • reminiscence therapy
  • movie nights

Allied health services

physio ot speech podiatry other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 226 minutes per resident per day (target 214), of which 55 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

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