AgedCareAtlas

Mercy Place Myrtleford Lodge

73 Prince St, Myrtleford VIC 3737, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.7★ (21 reviews)

Type
Residential aged care
Operator
not for profit
  • dementia
  • respite
  • palliative

Mercy Place Myrtleford Lodge is a residential aged care home located in North East Victoria, operated by the Catholic not-for-profit Mercy Health organisation. The facility provides comprehensive care including residential aged care, dementia care, respite care, and palliative care services to the Myrtleford and Alpine Shire community. It offers allied health services including physiotherapy, podiatry, speech pathology, and dietitian support, along with hairdressing and leisure lifestyle activities. The home emphasises person-centred care that maintains residents' independence and social connections through personalised support. Care is underpinned by Christian values of compassion, respect, and community belonging.

Amenities

  • hairdresser

Allied health services

physio podiatry speech dietitian

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

4/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 210 minutes per resident per day (target 195), of which 32 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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